FAQs

Here are some of Taxi Airport to Pattaya’s frequently asked questions (FAQs)  If your question is not on the list feel free to contact us!


Q. Does Taxi Airport Pattaya provide for the safety of passengers?
A. Yes. All Taxis are fitted with safety Belts.
Q. How do I pay for my taxi or Minivan booking?
A. Payment is made on completion of your journey directly to the driver. We trust our customer and do not take a deposit.
Q. Will I be charged waiting time if my flight is delayed?
A. No! Taxi Airport Pattaya will monitor your flight to ensure that your driver will be there when your flight arrives.
Q. How long will my driver wait for me after my flight arrives at the airport?
A. Taxi Airport Pattaya drivers will wait around 1.5 to 2 hours after your arrival. If you are going to be later than this please call us on the number provided with your booking.
Q. Where do I meet my driver for pick up?
A. Taxi Airport Pattaya drivers will be waiting for you as follows: –

  • Suvarnabhumi Airport –  at the meeting point between gates 3 & 4 (arrivals Hall level 2)
  • Don Muang and Utapao airports, in the arrivals hall as you exit through customs.
  • Our drivers will wait for you with a sign with your name. “Meet & Greet” is a complimentary service.
Q. What is your cancellation policy?
A. Taxi Airport Pattaya requires a minimum of 12 hours notice for cancellations, which must be done by E Mail.
Q. What is the booking procedure?
A. On receiving your booking confirmation, we will assess your booking needs and then send you a mail confirming prices and asking you then to confirm your booking. When we receive your confirmation mail we will then send a further mail confirming your booking.IMPORTANT NOTE: Your booking is not confirmed until you have received the confirmation mail from us.


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